What Makes Enterprise Insurance Agency a Local Favorite?
Enterprise Insurance Agency is located in the heart of Orlando. The address is 14365 East Colonial Drive, Suite A2. It is well-known among Floridians.
They help people with personal and commercial insurance. This independent agency has nearly 20 years of experience and a BBB A+ rating. It is known for offering great rates and personalized service in English, Spanish, and Portuguese.
Not Just Orlando: A Brand with Multiple Faces
Enterprise Insurance Agency isn’t just a single-location outfit. It’s a network that includes niche brokerages and broader operations across state lines and even international borders.
One standout? Their New York-based brokerage that specializes in fuel oil and propane dealers.
This part of the business helps clients in NY, NJ, PA, and SC. We handle hard-to-place risks and artisan contractors. Our 25+ years of experience gives us the confidence to do this well.
Homegrown in Orlando — But Big on Options
Whether you need to protect your minivan or your mobile home, the Orlando location is the go-to spot. The Enterprise Insurance Agency offers personal auto insurance and property policies. These cover a wide range of people, including young renters, families, retirees, and more.
Auto Insurance That Actually Covers You
- Standard vehicles
- Motorcycles
- RVs
- Non-owner policies
- High-risk driver filings (SR22/FR44)
Property Policies for All Kinds of Homes
- Renters insurance
- Condo policies
- Mobile homes
- Traditional homeowners’ insurance
Yes, They Do Life & Health Insurance Too
Life throws curveballs, and Enterprise Insurance knows it. That’s why they offer:
- Term and whole life insurance
- Final expense policies
- Individual health insurance options
These aren’t just “extras.” For some clients, they’re the main reason they walk in the door.
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Their Commercial Coverage Is Built for Business
Looking for coverage that keeps up with your business? The Enterprise Insurance Agency commercial lines division has your back. The agency offers:
- General liability
- Workers’ compensation
- Commercial auto and trucking insurance
- Bonds for contractors
- Employee benefits
Truckers especially appreciate the specialized underwriting and support. And if you’re a contractor? The bond services make sure you’re always ready to bid.
Beyond Insurance: Perks That Actually Matter
The agency’s commitment doesn’t end at insurance. Add-on services include:
- Roadside assistance
- Real estate agent support
- Notary services
With WhatsApp numbers for English, Spanish, and Portuguese, customers can avoid phone queues. They can message the agency directly. This is great for younger clients who prefer using their phones.
Real Feedback: What Customers Actually Say
With a 4.7-star rating on BirdEye, Enterprise Insurance Agency gets solid marks from its client base. People praise the team’s friendliness, fast service, and price transparency. One customer even singled out agent Isabela Pimenta for her kindness and follow-through.
Sure, there have been some issues. For example, there were slow turnaround times for contractor certificates. There were also glitches on their website. But this happens with any modern agency.
What the Team Says About Working There
According to employee reviews, it’s a place where management listens and culture thrives. Employees mention being encouraged to “make a difference at a human level.” Tech-savvy staffers spend their days quoting policies, handling calls, solving problems, and binding deals.
Pay and work-life balance get mixed reviews, but the emphasis on team culture and customer service seems to outweigh the negatives.
Recent 2025 Updates You Should Know
- On June 6, the agency closed for an employee holiday — but made sure to post about it everywhere. That kind of communication builds trust.
- The team is also campaigning for community recognition, asking for votes in local award programs.
- They’re active online, updating their official site and maintaining a presence on Yelp, WhatsApp, and more.
Can an Enterprise Insurance Agency Still Stand Out in Orlando?
Orlando is packed with agencies — over 90 independents, in fact. Big names like PlanLife LLC and Lancaster & Associates compete for attention. So how does Enterprise stand out?
- 18+ years in the same location
- Partnered with Mercury Insurance
- Trilingual support
- Deep local roots
In a crowded field, that combo goes a long way.
Enterprise Insurance LTD: The Ghana Connection
Here’s a curveball — the Enterprise Insurance name isn’t just an American thing. Over in Ghana, Enterprise Insurance LTD has been operating since 1924. It’s listed on the Ghana Stock Exchange and serves as a giant in that region’s insurance market.
While unrelated to the Orlando agency in structure, the international brand reputation adds gravitas to the name.
Where Enterprise Excels
- Longevity: 18+ years of operation
- BBB accreditation
- Personalized agent service
- Multilingual communication
- Full-spectrum insurance offerings
- WhatsApp access and updated contact points
Where They Could Improve
- Tech: Certificate generation delays need streamlining
- Website: A modern refresh could improve usability
- Service Hours: Being closed on weekends limits accessibility for some
- Internal growth: More employee incentives and pay upgrades could help retain top talent
The Bigger Picture: Enterprise Insurance Agency in 2025 and Beyond
Independent agencies like Enterprise Insurance Agency are holding their ground against big-name carriers. Why? They’re personal. They adapt fast. And they care about the humans on the other end of the policy.
With new trends in agency technology and a growing need for niche coverage, companies like Enterprise are thriving. They invest in community, language access, and multi-line services to stay relevant and even grow.
Final Thoughts: Why Enterprise Insurance Agency Deserves a Look
Enterprise Insurance Agency is the real deal. This agency combines local service with regional influence. It has a strong presence in Florida, a specialized brokerage in New York, and international name recognition.
They’re not perfect — but they are reliable, customer-focused, and well-positioned for 2025 and beyond. With more attention to tech and employee investment, they could easily jump from “strong player” to market leader.
If you are in Central Florida or the Northeast energy sector, this is the insurance for you. It feels human, flexible, and real. This could be your next call.



